work....

re-shuffle.... all HW Engr back to Day Team..
All cases after office hrs goes to India...
no more AOH... all M-F 0830 to 1815..

good news / bad news????

Good news
1. No More Pakistan Calls
2. No work during AOH and holidays
3. no need to cover others AOH shift
4....
5....
6....

Bad news
1. May need to go onsite and FACE customer... :(
2. AOH CE assist, INDIA, indian english.....
3. follow-up cases from india, can they handle??????
4...
5...